FAQs

About the website

How does it work?

Once you’ve signed up, we’ll email you within 24 hours with a list of parents and guardians whose children want to attend the same university open days on the same dates as you. You’ll get their name and email address and then it’s up to you to contact them. We can’t always guarantee a match immediately, so we'll email you as soon as we have one. We’ll still email you within 24-hours to notify you that we haven’t yet found a match so you know exactly what’s happening. And we’ll never spam you with unnecessary emails.

I registered so why haven’t I heard back from you?

Sometimes emails can go into your junk or spam folders. Take a look in there if you haven’t seen an email from us within 24 hours.

I want to change my choices, how do I do that?

If you’ve already submitted your details, just send us an email to let us know and then reregister with your updated choices. Our email address is info@takeme2uni.com. If you’ve decided to change your choices after we’ve sent you your match, it’s always courteous to inform car-sharers that you’re no longer attending the same university open day.

How do I delete my journey details?

Easy, send us an email with your name and email address and we’ll sort it out. Our email address is info@takeme2uni.com.

Will my contact details be seen by anyone other than takeme2uni?

We’ll only share your name and email address with a relevant match from the same school or college as your child. We do this so that you’re able to get in touch with each other to set up your car-share.

About car-sharing

Is car-sharing safe?

Everyone is responsible for his or her own safety. We would advise you to: avoid exchanging home addresses until you’ve met in person, meet in a public place, let friends or family know who you’ll be travelling with, show each other your IDs – e.g. passports or driving licenses and not to travel if you have any doubts about your chosen matches.

What are the benefits?

There are lots. Sharing the costs, reducing your carbon footprint, meeting new like-minded people, and it means you and your child can visit distant universities if you don’t have a car.

What about insurance and the legal aspects?

The public passenger vehicle act (1981) covers the rules for car-sharing. Passenger financial contributions should be arranged before travel and should not exceed the running costs (including wear and depreciation) of the driver’s car. The Association of British Insurers say that car-sharing won't affect the insurance of their members so long as a profit isn't made.

Where should you arrange to meet?

We recommend you meet at your child’s school or college or in a public place.

About the driver

What are the costs of car-sharing?

As a driver, you have to make sure no profit is made otherwise you’ll invalidate your car insurance.

What should I charge for the journey?

The cost shouldn’t exceed the running costs (including wear and depreciation) of your car. Take a look at the AA, RAC or Google maps to get a good indication of fuel costs (the links to these sites are at the bottom of our website).

How can I find out more about my fellow passengers?

We don’t ask for any personal information from anyone registering with takeme2uni. If you’d like to get to know your passengers better, we’d suggest you email each other and maybe exchange phone numbers and arrange to meet before you travel.

What happens if my passengers don’t turn up?

Before your journey, it’s important that you agree a plan of action: when do you plan to leave and where from? Give your passengers 30 minutes wriggle room in case of any delays that crop up and consider calling them just before you leave home.

It’s the morning of the journey and I need to cancel. What do I do?

Unfortunately we all wake up feeling a little under the weather from time to time, or our cars don’t start. If you have to cancel last minute, do the right thing and contact your passengers to explain you can’t make the journey so they’re not left waiting and wondering.

About being driven

How can I check if the driver's car is taxed and has an MOT?

You’re right to be safe. Ask the driver for their car registration and car make and then you can check the details on the Vehicle enquiry website

How can I find out more about our driver?

We don’t ask for any personal information from anyone registering with takeme2uni. If you’d like to get to know your driver better, we’d suggest you email each other and maybe exchange phone numbers and arrange to meet before you travel.

What should I pay for the journey?

The cost shouldn’t exceed the running costs (including wear and depreciation) of the driver’s car. Take a look at the AA, RAC or Google maps to get a good indication of fuel costs (the links to these sites are at the bottom of our website). You should agree all costs before you travel.

What happens if our driver doesn’t turn up?

Before your journey, it’s important that you agree a plan of action: when do you plan to leave and where from? Give your driver 30 minutes wriggle room in case of any delays that crop up and consider calling them the day before, as well as just before your journey to confirm everything.

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